Mr Bit Casino Privacy Policy

Mr Bit Casino is committed to protecting the privacy and personal data of every UK customer. This Privacy Policy explains in clear terms how we collect your data, why we collect it, who we share it with, and the rights you hold as a data subject under UK GDPR and the Data Protection Act 2018.

What We Collect

Registration information: Full name, date of birth, email address, home address, and telephone number
Identity documents: Government-issued photo ID and proof of address for KYC verification
Payment data: Details of the payment methods used to deposit and withdraw funds, including cryptocurrency wallet addresses where applicable
Gaming and account activity: All casino sessions, game results, bonus activations, deposits, and withdrawals
Technical data: IP address, device identifiers, browser type, operating system, and session timestamps
Customer service records: Live chat transcripts, email correspondence, and any complaint or dispute records
VIP and loyalty data: Points earned, tier status, and promotional rewards redeemed

Why We Process It

To create, manage, and authenticate your Mr Bit account
To process deposits, withdrawals, and casino game transactions
To verify your age and identity in line with UKGC KYC requirements
To comply with AML legislation, UKGC licence conditions, and HMRC reporting obligations
To manage your VIP tier and deliver personalised rewards and promotions
To monitor for responsible gambling indicators and apply safeguarding measures
To detect and prevent fraud, money laundering, and underage gambling
To improve the Mr Bit platform through anonymised analytics

Who We Share It With

Payment processors for transaction handling (including crypto payment gateways)
Identity and AML verification agencies
Fraud prevention services and shared intelligence databases
UK Gambling Commission and HMRC where legally required
Analytics and technology service providers under data processing agreements

Mr Bit never sells or rents your personal data to third parties for commercial marketing purposes, under any circumstances.

Retention

We retain account data for a minimum of five years from account closure, consistent with UKGC licence obligations. Financial records are held for up to seven years in line with HMRC anti-money laundering regulations. Cryptocurrency transaction records are retained as required by applicable AML legislation.

Your Rights

Access: Request a copy of all personal data we hold about you
Rectification: Correct inaccurate information in your account records
Erasure: Request deletion where no legal retention obligation applies
Restriction: Limit processing while a complaint or investigation is ongoing
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing activities based on legitimate interests
Consent withdrawal: Opt out of marketing at any time via your account preferences

Submit data rights requests or privacy queries to [email protected]. If you are not satisfied with our response, you may raise a complaint with the Information Commissioner's Office at ico.org.uk.

Last updated: February 2026